General FAQs
Academics
At what time should I be online?
In any type of course (Webinar, Workshop, Course, Postgraduate Program, Symposium, etc.) it is NOT essential to enter a particular time. You can login into the virtual campus whenever you want within the course duration.
Should I be connected at the time of the conference or live Q & A session?
No, it is not necessary to connect at the time of the conference or live Q & A session.
All virtual conferences, live Q & A sessions, and all synchronous activity of all our courses are recorded. The students / assistants can watch the recordings or they can enter later to watch and / or download them.
How can I set my timezone?
You can set your timezone from your profile section. To do this, enter your account settings by clicking on your name in the upper right corner of the screen and then click “Settings”. From there, click “Regional Settings” from the left side menu, select your country of residence and choose the correct option in “Time Zone”.
This ensures that schedules are correctly displayed for your location throughout the site.
Can I start a course when I want?
Except for the Webinars that are recorded and do not need interaction with the lecturer, all the other types of courses and programs (courses, postgraduate programs, workshops and symposiums) have a start and end date to ensure that the teaching attention is optimal in the period that each subject is developed.
How are we evaluated?
Webinars, Workshops and Virtual Symposia do not have evaluations. Courses and postgraduate programs can have: 1) Self-evaluation activities, 2) Practical works, 3) Partial exams, and 4) Final work. In the information of each course or postgraduate program it is explained very carefully.
How the certifications are?
Webinars, Workshops and Virtual Simposia have digitalized printable versions of their certificates. They can be downloaded to further use.
In courses and postgraduate programs there are digitalized certifications to print; but in some of them, there are also some certificates that are printed in the university and delivered to you without any offer.
Do I need any prior knowledge?
Although it is not necessary to have prior knowledge, it is important to read carefully the subjects and syllabus of each course program in order to have an idea of the complexity of the complete course or program.
Virtual Conferences
How much do you store the recorded conferences?
Online Education Center (OEC) guarantees that the virtual conferences recorded and made available to students will be at least one year on our servers to be watched online and / or downloaded as appropriate.
Why it is forbidden to download some recorded conferences?
The organizer of each course or program has the possibility of choosing whether to allow the download or only the online watching of their virtual conferences.
How do we download a recorded conference?
You need to download the Adobe Connect Add-in from the link that we share below. This Add-in is only necessary for downloading the conferences. Please, go to the Adobe Connect page:
http://www.adobe.com/support/connect/downloads-updates.html#meeting-add-ins
And select the Add-in for Adobe Connect 9, for the operating system that you use on your computer.
Once the add-on is installed, you must play and download the conference by clicking on the “Play and download” button.
Why we have to play all the conference to download it?
No video is stored on our servers to be downloaded.
All the elements are stored separately (chat, audio, video, slides, etc.) and synchronized, so that you can build your own video with your own screen resolution and focusing on what you want. For example, you can maximize the window of the slides so that the resulting video has only the slides in view.
About a particular course or program?
1. Choose a course or program from our Courses Catalog.
2. Fill the “More Information” form at the right side of the screen.
A sales manager will be in touch with you in order to send you all the information we have about the course or program.
Do you want your own Online Education Center?
If you represent an organization or you are a educational entrepreneur and you want to have your own online education center, please visit our website for business.
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